If you would like to find out more about our Innovation Days or if you would like to book one contact us at info@chromepartners.co.ke.
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[av_heading heading=’Templates’ tag=’h2′ link=” link_target=” style=’blockquote modern-quote’ size=’30’ subheading_active=” subheading_size=” margin=” padding=’50’ icon_padding=’10’ color=’custom-color-heading’ custom_font=’#ffffff’ icon_color=” show_icon=” icon=’ue800′ font=” icon_size=” custom_class=” id=” admin_preview_bg=” av-desktop-hide=” av-medium-hide=” av-small-hide=” av-mini-hide=” av-medium-font-size-title=” av-small-font-size-title=” av-mini-font-size-title=” av-medium-font-size=” av-small-font-size=” av-mini-font-size=” av-medium-font-size-1=” av-small-font-size-1=” av-mini-font-size-1=”][/av_heading]
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Coming Soon…
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[av_heading heading=’FAQs’ tag=’h2′ link=” link_target=” style=’blockquote modern-quote’ size=” subheading_active=” subheading_size=” margin=” padding=’10’ icon_padding=’10’ color=” custom_font=” icon_color=” show_icon=” icon=’ue800′ font=” icon_size=” custom_class=” id=” admin_preview_bg=” av-desktop-hide=” av-medium-hide=” av-small-hide=” av-mini-hide=” av-medium-font-size-title=” av-small-font-size-title=” av-mini-font-size-title=” av-medium-font-size=” av-small-font-size=” av-mini-font-size=” av-medium-font-size-1=” av-small-font-size-1=” av-mini-font-size-1=” av_uid=’av-2wgb’][/av_heading]
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Whatever your query we can help. Here are some of the answers to the most common questions we get asked.
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PLACING AN ORDER
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[av_toggle title=’How do I go about getting an estimate from you?’ tags=” custom_id=” av_uid=’av-1ouer’]
Simply use our online estimate request form by clicking here. Otherwise, the best way to ensure that we get all the information necessary to do an accurate quote is to give us a call and speak with one of our customer service representatives.
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[av_toggle title=’How long will it take for you to complete my order?’ tags=” custom_id=” av_uid=’av-3gqv’]
Every job is different. Some jobs can be produced in minutes while some may take several days to complete. Let us know when you need your job completed and we’ll let you know if it can be done. We go to great lengths to meet even your most demanding timelines.
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Should I compress my files using programs like WinZip and StuffIt?
If you use our online file upload form, your files will be compressed automatically. If you’re sending your files via E-mail or FTP, then compressing large files before sending is a great idea. This allows your document and all supporting files and fonts to be included into one easy to handle file while reducing overall file size.
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[av_toggle title=’What is bleed?’ tags=” custom_id=” av_uid=’av-11hij’]
Bleed is required to ensure edge-to-edge colour on your final product. Any background colours or images need to expand your final size by 3mm on all sides to allow for any movement on the guillotine. Please click here to go to our guide on bleed
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[av_toggle title=’What does “camera ready” mean?’ tags=” custom_id=” av_uid=’av-1pf8r’]
In the digital age of printing, it means that an image file submitted for printing is ready to be transferred to the printing plates without any alterations.
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Bond: Most commonly used for letterhead, business forms and copying. Typical basis weights are16# for forms, 20# for copying and 24# for stationery.
Text: A high-quality grade paper with a lot of surface texture. Basis weights range from 60# to 100# with the most common being 70# or 80#.
Uncoated Book: The most common grade for offset printing. Typically 50# to 70#.
Coated Book: Has a glossy finish that yields vivid colors and overall excellent reproduction. Basis weights range from 30# to 70# for web press, and 60# to 110# for sheet press.
Cover: Used in creating business cards, postcards and book covers. Can be either coated or uncoated. Basis weights for this grade are 60#, 65#, 80# or 100#.
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[av_toggle title=’What is the difference between coated and uncoated paper stock?’ tags=” custom_id=” av_uid=’av-1ymvn’]
Uncoated stock paper is comparatively porous and inexpensive, and is typically used for such applications as newspaper print and basic black-and-white copying. Coated stock, by contrast, is made of higher quality paper having a smooth glossy finish that works well for reproducing sharp text and vivid colors. It tends to be more expensive, however.
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[av_toggle title=’What different types of materials can be used for labels?’ tags=” custom_id=” av_uid=’av-xtyf’]
Materials for labels and their application include:
Paper, Uncoated: Use where you need the label to be easily written on by hand or printed on by machine.
Paper, High Gloss: Use when you need good printability. Keep in mind that it cannot be written on easily by hand.
Vinyl: Use vinyl for outdoor environments, or if applying a label to a vinyl surface.
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[/av_toggle] [av_toggle title=’What are Pantone colors?’ tags=” custom_id=” av_uid=’av-31nnv’] Pantone colors refer to the Pantone Matching System (PMS), a color matching system used by the printing industry whereby printing colors are identified by a unique name or number (as opposed to just a visual reference). This helps make sure that colors turn out the same from system to system, and print run to print run.
[/av_toggle] [av_toggle title=’Is white considered a printing color?’ tags=” custom_id=” av_uid=’av-2qhi3′] No. White is not generally considered a printing color as typically the paper itself will be white. If a colored paper (something other than white) is chosen, then white becomes a printing color if any text or graphics require it.
[/av_toggle] [av_toggle title=’What is color separation?’ tags=” custom_id=” av_uid=’av-u1zz’] Color separation is the process of separating a colored graphic or photograph into its primary color components in preparation for printed reproduction. For example, to print a full color photo with an offset printing press, we would create four separate printing plates each accounting for one of the four basic printing inks (cyan, magenta, yellow, and black) needed to reproduce the image.
As the paper is fed through the press, each single-color plate puts onto the paper the exact amount of ink needed at exactly the right spot. As the different colored wet inks are applied, they blend together to create the rich and infinite pallet of complex colors needed to reproduce the original image.
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[av_toggle title=’Why do the printed colors look different from the colors on my screen?’ tags=” custom_id=” av_uid=’av-3ooob’]
In short, printers and monitors produce colors in very different ways.
Monitors use the RGB (red, green, blue) color model, which usually supports a wider spectrum of colors. Printers use the CMYK (cyan, magenta, yellow, black) color model, which can reproduce most—but not all—of the colors in the RGB color model. Depending on the equipment used, CMYK generally matches 85–90% of the colors in the RGB model.
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Alternatively, lithographic or ‘litho’ printing is a process where a plate is specially coated so ink only sticks to dry areas of the plate. The inked image is then transferred, or offset on to a rubber blanket, which then makes an impression on the paper
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[av_toggle title=’What is halftone printing?’ tags=” custom_id=” av_uid=’av-dfdz’]
Halftone printing converts a continuous tone (solid areas of black or color) photograph or image into a pattern of different size dots that simulate continuous tone. When examining the page closely, you will see a series of dots spaced slightly apart. At a normal viewing distance, however, the spacing between dots becomes essentially invisible to the eye and what you see is a continuous tone.
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Your approval on the final proof is the best assurance you have that every aspect of our work and your own is correct, and that everything reads and appears the way you intended. Mistakes can and sometimes do happen. It benefits everyone if errors are caught in the proofing process rather than after the job is completed and delivered.
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[av_toggle title=’Will you match a sample I print out on my own printer, or a previously printed sample?’ tags=” custom_id=” av_uid=’av-3ehbb’]
Due to varying technologies used in printing, there is no guarantee that your completed document will match your printed sample. This is due mainly to the varying results from different output devices such as inkjet, bubblejet and laser printers and offset press prints. Even from one commercial printing firm to another, there can be wide differences in results. In an effort to match the color you are looking for, we require that a proof be approved of color printed documents before printing the complete job.
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[/av_toggle] [av_toggle title=’What are the most common sizes for catalogs and booklets?’ tags=” custom_id=” av_uid=’av-1vb4j’] Standard sizes for catalogs and booklets are 5 1/2″ x 8 1/2″, 8 1/2″ x 11″, 8 1/2″ x 11 and 11″ x 17″.
[/av_toggle] [av_toggle title=’What are the types of bindings I can use for multi-page projects?’ tags=” custom_id=” av_uid=’av-2i36r’] Some of the common methods of binding books and other multi-page documents include:
Perfect binding: Gluing the outside edges of the pages together to create a flat edge.
Saddle-stitch binding: Using staples along the folds of the pages to bind them together.
Spiral binding: Wires in a spiral form threaded through punched holes along the binding edge of the papers. Allows the document to lay open flatly.
Plastic comb binding: Similar to spiral binding but using a tubular plastic piece with teeth that fit through rectangular holes punched into the binding edge.
Three-ring binding: Holes are punched into the pages and fitted into a binder.
Case binding: Sewing the pages together and then attaching them to a hard cover.
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